The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Free parking
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Free parking
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Coffee shop
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Hiking
Cycling
Tennis court
Golf course
Guest Parking
Electric kettle
Dryer
Cookware/ Kitchen utensils
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Outdoor dining area
Picnic area/ Tables
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Playpen
Children's buffet
Board games
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Room features
Heating
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Bathtub
Shower cabin
Washing machine
Free toiletries
Self-catering
Electric kettle
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
20 Ness Bank,
Inverness,
United Kingdom,
IV2 4SF,
Highlands
Map view
street view
20 Ness Bank,
Inverness,
United Kingdom,
IV2 4SF,
Highlands
City landmarks
InvernessScotland
River Ness
630 m
Great Glen Way
Ness Islands
1.0
km
Church
Old High St Stephen's Church
830 m
Greig St Rio Ness
Greig Street Bridge
920 m
Falcon Square
850 m
Church
Old Kirk Yard
720 m
Market
Victorian Market
860 m
Gallery
Scottish Flair Art Gallery
790 m
Shopping Area
Eastgate Shopping Centre
1.2
km
Garden
Inverness Botanic Gardens
1.7
km
Museum
Highland Archive Centre
1.3
km
2 Bught Dr
Inverness Ice Centre
1.5
km
22 Bank Street
Dr Black's Memorial Hall
630 m
Church
Crown Church
750 m
Nearby
Castle
Inverness Castle
480 m
Museum
Inverness Museum and Art Gallery
550 m
Event hall
Eden Court Inverness
460 m
Church
Inverness Cathedral
560 m
Art object
Flora Macdonald statue
360 m
Gallery
Castle Gallery
480 m
Town House High Street Castle Street/High Street
Inverness Town House
520 m
4-9 Huntly Street Highland House of Fraser
The Scottish Kiltmaker Visitor Centre
460 m
Church
St Mary's Catholic Church
600 m
Garden
Cavell Gardens
440 m
1 Ness Bank
Ness Bank Church
210 m
Store
Judith Glue
500 m
3 Bellfield Park
Bellfield Park
370 m
Facing at Ness Bank Gardens Between Ness Bank And 1 Castle Road
Faith Hope and Charity
310 m
Unnamed Road
Knocknagael Boar Stone
380 m
Bridge
Ness Bridge
460 m
Restaurants
Contrast Brasserie
150 m
The Glenmoriston Town House
Nicky Tam's
130 m
8-15 Ness Bank
Eden Court Restaurant
380 m
Eden Court Theatre Bishops Road
The Castle Tavern
350 m
1 View Place
Tiger On The Wall
650 m
4 Ardross Terrace Strathness House
Bar Eight & Brasserie
680 m
8 Ness Walk Best Western Palace Hotel Inverness
McNab's Bar & Bistro
630 m
7 Ness Walk Columba Hotel
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Great location
Friendly staff
Cramped bathroom
Dated decor
7.4/10
Very good
Rooms
6.7
Location
8.3
Service
8.2
Dining
7.7
Guest reviews
7.4/10
based on 6 reviews
4/5
based on 1033 reviews
8.3
8.3/10 based on 1567 reviews
#20 of 38 hotels in Inverness based on Tripadvisor
Bob
United States,
March
2024
7.0/10
I had a mixed experience at the hotel. The rooms were a bit too small for comfort, with no space for essential items like a night table or proper lighting, but the view overlooking the river and car park was a plus. The meal at the restaurant in the evening was fantastic, offering a glimpse of the hotel’s culinary skills.
Rooms
6.0
The rooms were cramped and lacked essential amenities but had a nice view.
Service
7.0
The staff seemed overworked and stressed, but they were still attentive and helpful, providing a range of services from room service to airport shuttle.
Location
8.0
The hotel's location was a highlight, close to the city center and offering stunning views of the river. However, the surrounding area was not the best value for money paid.
Dining
7.0
The dining experience had its ups and downs. While the food choices were excellent and well-cooked, there were some minor issues like overcooked dishes and the pricing not reflecting the quality consistently.
Facilities
7.0
The hotel offered various facilities like airport shuttle and housekeeping, although improvements could be made in terms of room amenities.
Anthony
United States,
March
2024
8.4/10
My stay at the hotel was delightful! The rooms were very large and spacious, offering a gorgeous view across the river. The bed was large and comfy, making for a cozy night. However, the bathroom felt a bit cramped and dated.
Rooms
8.0
The rooms were very large and spacious with a gorgeous view overlooking the river, and the bed was large and comfy.
Service
9.0
The service was exceptional. The staff, from the receptionist to the restaurant team, were welcoming, friendly, and really helpful.
Location
9.0
The location was perfect, just a short walk to the town center, yet nestled in a quiet spot on the banks of the river Ness.
Dining
8.0
The dining experience was quite pleasant. The food was super tasty, and the piano bar had a good atmosphere with amazing cocktails.
Facilities
8.0
The hotel offered great facilities, enhancing my overall experience.
Great location
Cramped bathroom
Margaret
United Kingdom,
February
2024
8.8/10
The hotel offers excellent service with very friendly staff and fresh breakfast. The rooms are a bit dark but still excellent, located in the attic which is standard for the price paid. The location is comfortable to relax in with modern facilities and ample parking. The dining experience is fantastic with wonderful food choices. The service excels in being helpful with various amenities.
Rooms
8.0
The rooms were a bit dark but excellent, typical for the price paid.
Service
9.0
The staff were exceptional, friendly, and attentive, providing great help with restaurant choices, facilities, and local area information.
Location
9.0
The location is excellent, comfortable for relaxation with modern amenities, ample parking, and great food options.
Dining
9.0
The dining experience was fantastic with a wide array of delicious food choices.
Facilities
9.0
The facilities were exceptional, offering various services like room service, dry cleaning, housekeeping, and more.
Dennis
United Kingdom,
November
2023
7.0/10
Staying at this hotel was a mixed experience. The room, accessed via a rather dirty staircase, with a worn and dirty carpet and a narrow and low corridor, remained pretty cold throughout my stay. However, the view of the river from the second-floor room made the initial struggle with luggage worth it. The design of the windows was a disaster on hot days.
Rooms
6.0
Despite the disappointing condition and temperature of the room, the view of the river from the second floor was a redeeming quality.
Service
9.0
The staff went out of their way to make my stay special, including fetching a specific newspaper. They were lovely and very helpful.
Location
7.0
The hotel's location overlooking the river Ness provided a lovely view from the brasserie restaurant, though the nearby town center access was only 'ok'.
Dining
7.0
The dining experience was a mix, with breakfast being fantastic with wonderful choices, while dinner in the contrast restaurant was only average.
Facilities
6.0
Lovely view
Disappointing room condition
Ashley
United Kingdom,
September
2023
6.8/10
The hotel's location by the river was lovely and convenient, but the room provided didn't match the booking, and there were some issues with cleanliness. The staff were helpful overall, but some noise disruptions occurred. The dining experience was beautiful, with good quality ingredients, but there were some concerns about facilities maintenance.
Rooms
5.0
The room I received didn't match the booking description, and there were cleanliness issues like cobwebs in the corners.
Service
7.0
The staff were helpful overall, but there were some noise disturbances from other guests or staff members in hallways.
Location
8.0
The location by the river was lovely and convenient for exploring Inverness, though noise disruptions were a downside.
Dining
8.0
The dining experience was beautiful with good quality ingredients, but concerns about maintenance in the shower area with rust.
Facilities
6.0
Facilities maintenance like cleanliness and orderliness required some attention.
River location
Room discrepancy
Thomas
United States,
June
2023
7.6/10
Staying at the hotel was a mixed experience. The rooms were very comfortable, but we only discovered the tea and coffee on our departure after checking the drawers. The view from one of the superior rooms at the front was lovely, but the outdated armchairs and table were a bit disappointing. The lack of soundproofing made it hard to ignore noise from the corridor.
Rooms
7.0
The rooms were very comfortable, but the tea and coffee setup was a bit hidden. The view of the river from the front room was a nice touch, although the furniture was not in the best condition.
Service
8.0
The staff was friendly and accommodating, especially the manager at checkout. They were knowledgeable and went out of their way to ensure guest satisfaction, despite some limitations.
Location
9.0
The location was fabulous, right by the river Ness and within easy walking distance to the town center. The serene atmosphere added to the charm, making it a comfortable place to unwind.
Dining
7.0
The dining experience was good overall, with tasty food cooked to order. However, some items on the menu were overly expensive, which slightly impacted the enjoyment.